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Australia news live: new rules to stop power companies overcharging loyal customers; trio charged over alleged $10m sale of fake luxury goods | Australia news

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Government rolls out changes to power pricing rules

The Australian Energy Market Commission (AEMC) announced new rules today that will bar energy retailers from raising prices more than once per year for most people and remove fees for vulnerable customers, among other changes meant to help Australians find better energy deals.

The chair of the AEMC said: ‘These reforms will help ensure that Australian households can have greater confidence in their energy plans.’ Photograph: Dave Hunt/AAP

While the changes don’t address the base price of energy, the bulk of most power bills, they will provide more information for consumers to make better choices about their providers. The changes include:

  • Customers cannot be charged higher prices for their loyalty and will pay no more than the standing offer price if their plan changes or expires.

  • The removal of unreasonably high penalties for not paying bills on time.

  • Restrict price increases in market retail contract from more than once every 12 months.

  • Prohibit fees for vulnerable customers and limit fees and charges to reasonable costs for others.

The chair of AEMC, Anna Collyer, said:

These reforms will help ensure that Australian households can have greater confidence in their energy plans and that those experiencing financial difficulty receive appropriate support.

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Updated at 23.06 BST

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‘Small group’ of Australians have left Israel during ‘fluid’ situation, Wong says

Sarah Basford C***es

A “small group” of Australians have gotten out of Israel via land crossing as the number of pblockport holders requiring help to leave the region nears 3,000.

The foreign affairs minister, Penny Wong, told ABC Breakfast this morning the Department of Foreign Affairs had blockisted the stranded Australians overnight, describing the ongoing situation as “fluid”. As of Thursday morning, around 1,500 Australians in Iran have registered with DFAT’s portal for blockistance leaving the country while there are 1,200 in Israel.

All commercial flights in Israel and Iran remain grounded and local embblockies have shut. Photograph: Mohamed Azakir/Reuters

All commercial flights in Israel and Iran remain grounded and local embblockies have shut.

Wong said the situation on the ground was “very difficult”:

Obviously, the situation on the ground is fluid. Iran is a, is a very complicated situation, a very risky situation. I think we all know that our travel advice remains the same, and that it is that people, if you are able to leave safely, you should do so. If not, shelter in place.

Australians in need of emergency consular blockistance can contact the Consular Emergency Centre on +61 2 6261 3305 (if you’re overseas) and 1300 555 135 (in Australia).

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Updated at 01.01 BST

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